ac777 Privacy Policy —
How We Protect Your Personal Data

01 Introduction & Scope

1.1 This Privacy Policy is published by ac777 ("the Platform," "we," "us," or "our") and applies to all personal data collected, processed, and stored in connection with your use of the ac777 online gaming and sports betting platform accessible at ac777.bio, including all associated subdomains, mobile-optimised interfaces, and any future ac777 applications.

1.2 This Policy applies to all registered ac777 players, including Pakistani players who use the Platform to access cricket betting markets, PSL wagering, online slot games, live dealer casino tables, and fishing arcade game titles.

1.3 ac777 is committed to processing all personal data in a lawful, fair, and transparent manner, consistent with applicable data protection legislation and internationally recognised privacy standards.

1.4 This Privacy Policy should be read in conjunction with ac777's Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with the ac777 Platform.

02 Data Controller

2.1 For the purposes of applicable data protection legislation, ac777 is the data controller in respect of the personal data collected and processed through the Platform. As data controller, ac777 determines the purposes and means by which your personal information is used.

2.2 ac777 operates under an international gaming licence. In addition to acting as data controller under general privacy principles, ac777 is subject to specific data processing obligations arising from the regulatory requirements of its gaming licence, which may require retention of certain player data for statutory minimum periods.

2.3 Any questions, concerns, or requests relating to ac777's role as data controller may be directed to our compliance team via the contact details provided in Section 16 of this Policy.

03 Personal Data We Collect

ac777 collects the following categories of personal data from registered players:

04 How We Collect Your Data

ac777 collects personal data through the following mechanisms:

• Direct Submission: Information you provide directly during account registration, KYC document upload, payment method verification, live chat sessions, and written support requests.
• Automated Technical Collection: Information collected automatically through your interaction with the Platform, including IP addresses, device identifiers, session data, browser cookies, and game activity logs. This collection occurs whenever you access the ac777 website or use any Platform feature.
• Payment Provider Data: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank when you initiate deposits or withdrawals through their respective systems.
• Third-Party Game Providers: Game round results, session duration, and return-to-player data received from ac777's licensed game software providers for compliance, technical, and responsible gaming monitoring purposes.
• Fraud Prevention Services: Risk scores and device fingerprint data received from licensed fraud detection service providers used by ac777 to identify and prevent account fraud and money laundering.

05 How We Use Your Personal Data

ac777 uses the personal data collected from Pakistani players for the following purposes:

• Account Management: Creating and maintaining your ac777 player account, processing logins, and providing access to all Platform features.
• Identity & Age Verification: Confirming that you are the person you represent yourself to be, and that you are at least 21 years of age, as required by ac777's gaming licence and responsible gaming obligations.
• Payment Processing: Executing PKR deposits from and withdrawals to your JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank accounts, and maintaining accurate transaction records.
• Regulatory Compliance: Meeting anti-money laundering (AML), counter-terrorism financing (CTF), and Know Your Customer (KYC) obligations arising from ac777's gaming licence conditions.
• Responsible Gaming: Monitoring account activity for signs of problem gambling behaviour, applying self-imposed limits, and communicating with players who may benefit from responsible gaming support resources.
• Platform Security: Detecting, investigating, and preventing fraud, account compromise, and prohibited conduct as defined in ac777's Terms & Conditions.
• Customer Support: Responding to support enquiries, resolving betting or payment disputes, and maintaining records of communications for quality assurance purposes.
• Platform Improvement: Using anonymised and aggregated usage data to improve game selection, platform performance, and user experience for Pakistani players.
• Marketing Communications (with consent only): Sending promotional offers, bonus notifications, and platform updates to players who have expressly opted in to receive marketing communications from ac777. See Section 14 for details.

06 Legal Basis for Processing

ac777 processes personal data on the following legal bases, consistent with applicable data protection principles:

• Contractual Necessity: Processing required to perform our contract with you — including account creation, game access, payment processing, and customer support — is carried out on the basis that it is necessary to fulfil our contractual obligations to you as an ac777 player.
• Legal Obligation: Processing required to comply with KYC, AML, and CTF regulations arising from ac777's gaming licence is carried out on the basis of legal obligation. This includes retention of KYC documentation for regulatory minimum periods.
• Legitimate Interests: Processing carried out for platform security, fraud prevention, responsible gaming monitoring, and platform analytics is based on ac777's legitimate interest in operating a safe, fair, and legally compliant gaming environment. We balance our legitimate interests against your privacy interests and will not override your fundamental data rights.
• Consent: Marketing communications and optional personalisation features are processed only on the basis of your explicit, freely given, and withdrawable consent. You may withdraw consent to marketing communications at any time without affecting the lawfulness of prior processing.

07 Data Sharing & Disclosure

7.1 ac777 does not sell, rent, or commercially license your personal data to any third party for their independent commercial purposes.

7.2 Your personal data may be shared with the following categories of third parties, strictly limited to the purposes described:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, to the extent necessary to process your PKR deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated.
• Game Software Providers: Licensed game developers and live dealer operators who provide game content on the ac777 Platform, who may receive session and outcome data for compliance and technical dispute resolution purposes only.
• Fraud & AML Service Providers: Specialist third-party providers of fraud detection, device fingerprinting, and AML screening services, who process your data as data processors acting under ac777's written instructions.
• Regulatory Authorities: Relevant gaming regulatory authorities, law enforcement agencies, tax authorities, and courts, where ac777 is required by law, court order, or regulatory direction to disclose personal data.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, under strict confidentiality obligations, where necessary for the operation and legal defence of the ac777 business.

7.3 Any third-party data processor engaged by ac777 is required to process personal data only in accordance with ac777's written instructions and to implement appropriate technical and organisational security measures.

08 International Data Transfers

8.1 The ac777 Platform serves Pakistani players from servers and data infrastructure that may be located outside Pakistan. By using the ac777 Platform, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside Pakistan.

8.2 Where personal data is transferred internationally, ac777 ensures that appropriate safeguards are in place, including data processing agreements incorporating internationally recognised standard contractual clauses, and that recipient jurisdictions and service providers offer an adequate level of data protection.

8.3 ac777 will not transfer your personal data to any country or recipient that does not offer adequate data protection standards consistent with the principles set out in this Privacy Policy.

09 Data Retention

9.1 ac777 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable regulatory and legal obligations. The following indicative retention periods apply:

• Account Data & KYC Documents: Retained for a minimum of five (5) years from the date of account closure, as required by applicable anti-money laundering and gaming regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, consistent with financial record-keeping obligations.
• Customer Support Communications: Retained for three (3) years from the date of the relevant communication or dispute resolution, whichever is later.
• Marketing Consent Records: Retained for the duration of the consent period and for one (1) year thereafter as evidence of consent.
• Technical and Usage Data: Retained for a rolling period of two (2) years for security and analytics purposes.

9.2 Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individual identities.

10 Cookies & Tracking Technologies

10.1 The ac777 Platform uses cookies and similar tracking technologies to enable core platform functionality, remember your session, detect fraud, and — where you have consented — improve your personalised experience.

10.2 ac777 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These cookies enable you to log in, maintain your session, and use game and payment features. They cannot be disabled without preventing core Platform functionality.
• Security Cookies: Used to detect and prevent fraudulent login attempts, account takeover, and bot activity. These cookies collect device and session identifiers.
• Analytics Cookies (with consent): Used to understand how Pakistani players interact with the Platform — which pages are visited most, where players exit, and how navigation flows are used. This data is anonymised and aggregated.
• Preference Cookies (with consent): Used to remember your language preferences, game lobby settings, and display preferences so the Platform remembers your choices between sessions.

10.3 You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the core functionality of the ac777 Platform, including your ability to log in and access games.

11 Security Measures

11.1 ac777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption on all data transmitted between your device and ac777's servers;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls ensuring that only authorised personnel access personal data on a need-to-know basis;
• Continuous automated monitoring of ac777's systems for unauthorised access attempts and anomalous activity;
• Regular internal and external security testing of Platform infrastructure;
• Formal incident response procedures for any identified or suspected data breach.

11.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ac777 will notify affected players without undue delay and will take all reasonable steps to contain, investigate, and remediate the breach.

11.3 While ac777 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their ac777 accounts and to notify support immediately if they suspect unauthorised account access.

12 Children, Minors & the 21+ Policy

12.1 The ac777 Platform is strictly intended for adults aged 21 years and above. ac777 does not knowingly collect, process, or retain personal data from any person under the age of 21.

12.2 If ac777 discovers or is notified that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, any personal data associated with the minor will be deleted (except where required to be retained for regulatory purposes relating to the identification of the underage account), and any deposited funds will be returned to the originating payment source.

13 Your Data Rights

As an ac777 player, you have the following rights in respect of your personal data. All rights requests should be submitted to ac777's compliance team using the contact details in Section 16. ac777 will respond to all valid rights requests within thirty (30) calendar days.

14 Marketing Communications

14.1 ac777 may send you promotional communications, bonus offers, and Platform news via SMS to your registered Pakistani mobile number and/or email, but only if you have explicitly opted in to receive such communications during registration or at a later point through your account settings.

14.2 You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your ac777 account settings;
• Clicking the unsubscribe link included in any marketing email from ac777;
• Contacting ac777 support via live chat and requesting removal from marketing lists.

14.3 Withdrawal of consent to marketing will not affect the delivery of transactional messages — such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts — which are necessary for the operation of your ac777 account and cannot be opted out of while your account remains active.

14.4 ac777 does not share your contact details with third-party marketers for their own direct marketing purposes.

15 Policy Updates & Changes

15.1 ac777 reserves the right to update this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. For material changes — such as new categories of data collection, new sharing arrangements, or changes to your data rights — ac777 will notify registered players via email to their ac777-registered address.

15.2 Continued use of the ac777 Platform following the effective date of any updated Privacy Policy constitutes acceptance of the updated Policy. If you do not accept a material change, you may request account closure as described in ac777's Terms & Conditions.

15.3 The version of this Privacy Policy dated 1 January 2026 supersedes and replaces all previous versions of ac777's privacy documentation.

16 Contact Us — Privacy Enquiries

For any privacy-related questions, data rights requests, concerns about how ac777 handles your personal data, or to report a suspected data breach, please contact our compliance team through the following channels:

• Email: support at ac777.bio — reference "Privacy Enquiry" in your message subject
• Live Chat: Available 24/7 from within your logged-in ac777 account dashboard — request transfer to the Compliance Team
• Response Time: Data rights requests acknowledged within 48 hours; substantive response within 30 calendar days

For questions relating to the legal terms governing your ac777 account, please refer to our Terms & Conditions page. For responsible gaming support, please visit our Responsible Gaming page.

ac777's compliance team handles all privacy enquiries from Pakistani players with the same seriousness and urgency as any other critical support matter. Your data privacy is not a secondary concern — it is a core operational commitment.